International Shipping Policy

At Devendra Moorti Emporium, we provide reliable and secure international shipping services for our marble moortis and artifacts. Please review the details below:

1. Order Processing & Shipping Duration

• Orders are typically processed and dispatched within 1–2 business days for ready stock items.
• Customized or made-to-order marble moortis may require additional production time, which will be communicated during order confirmation.
• International delivery timelines usually range between 7–15 business days, depending on the destination country and shipping method.
• Delays may occur due to customs clearance or unforeseen circumstances, and we appreciate your understanding.

2. Shipping Charges

• International shipping charges are calculated based on the weight, dimensions, packaging, and destination country.
• Final shipping costs will be shared at the time of order confirmation.
• Any additional charges such as customs duties, import taxes, or local fees are the responsibility of the customer.

3. Packaging & Safety

• We use strong, export-quality packaging to ensure safe delivery of fragile marble statues.
• Special care is taken to prevent damage during transit.
• Insurance options may be provided upon request for added protection.

4. Order Tracking

• Tracking details will be provided once the order is dispatched.
• Customers can monitor their shipment status through the provided tracking link or contact us for assistance.

5. Shipping Locations

• We ship worldwide to most countries including the USA, UK, Canada, Australia, UAE, and more.
• For specific country-related queries, customers can contact us directly.

6. Customs & Duties

• International shipments may be subject to customs duties and taxes as per the destination country’s regulations.
• These charges are not included in the product or shipping cost and must be borne by the customer.

7. Damaged or Lost Items

• In case your order arrives damaged or is lost in transit, please notify us immediately.
• We will assist in resolving the issue with the shipping partner and provide suitable support.

8. Contact Support

For any international shipping inquiries, please contact:
Devendra Moorti Emporium
Email: harshtiwari2324@gmail.com